Refund Policy

At Adma Graphics, all printing products are custom-made based on the details, artwork, design files, proofs, and order descriptions provided or approved by the customer.

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Because printed products are personalized and produced specifically for each order, all sales are final once the customer has approved the design, artwork, proof, or order details. We do not offer refunds, returns, or exchanges on printed products after approval has been given.

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Customers are responsible for reviewing all details carefully before confirming an order, including spelling, grammar, names, phone numbers, addresses, colours, sizing, layout, image quality, quantity, material, and any other design or printing specifications.

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Adma Graphics is responsible for fulfilling the order based on the approved design and customer-provided description. We are not responsible for errors, omissions, or changes requested after approval has been provided or after production has started.

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Refunds will not be issued for customer-approved designs, changes of mind, incorrect information supplied by the customer, colour variations between screens and printed materials, low-resolution artwork provided by the customer, or delays caused by missing or late customer approvals.

If there is a production issue caused by Adma Graphics, such as the final product being materially different from the approved order details, customers must contact us within 48 hours of receiving the order. We will review the issue and, at our discretion, may offer a correction, reprint, or other appropriate solution.

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By placing an order with Adma Graphics, the customer acknowledges and agrees to this Refund Policy.